When was the last time your HOA board volunteers took a break? Seriously, has anyone checked on them recently? Your poor volunteers could experience burnout if they don't have help.
The best HOA property management companies can support your volunteers and help your community thrive. Not sure which San Antonio property managers to choose? Read on for the tips you need for an effective search!
Measure Experience and Expertise
Sit down with your HOA board volunteers. Ask about the areas of expertise they're struggling to navigate. For example, perhaps they struggle to keep up with new housing laws and regulations.
Neglecting to keep up with these legal changes could lead to fines and compliance issues. You'll know to look for a management company that has relevant experience and expertise.
Determine how long each company has operated in San Antonio. There are now over 290,600 property management businesses helping property owners in the US. New, inexperienced teams enter the industry every year.
Experienced teams know how to function efficiently to help their clients. They won't waste your time and money. Ask about their processes and the tools they use to ensure success.
Determine if the company specializes in managing HOA communities. If not, remove them from your list of options. A company that specializes will ensure you reap the benefits of having an HOA.
Consider each company's availability. How many HOA properties are they currently managing? If the team is stretched thin, they may neglect your community's needs.
Look into each company's credentials. Find teams with accreditation from the Community Associations Institute. Searching for companies with this accreditation will help you find teams with proper training.
Get Referrals
Ask each company to provide you with client reviews and referrals. Reading client reviews can help you determine which companies to trust or avoid.
Prepare a list of questions you want to ask each client about their experience. For example, what services did their property manager cover? Ask if they encountered any problems and determine how the company resolved the issue.
Ask About Services
Ask each company about the services they offer. Look for full-service HOA property management companies. Their management services may cover:
- Maintenance and inspections
- Document management
- Community communication
- Scheduling
- Accounting and reporting
- Board member assistance
- Compliance and inspections
Ask about the tools the company uses. For example, perhaps they automate processes to save time and money. Determine if they offer access to an online portal to ensure transparency.
As you narrow down your options, ask each company about their fee structure. Determine if there's an initial setup fee and monthly management fee.
Ask to see a copy of each company's contract before making your final decision. Search for hidden fees and the company's cancellation clause. Choose a company that can customize their agreement based on your needs.
Screen HOA Property Management Companies
An experienced HOA property manager can set your community up for success. Use these tips to find the best HOA property management companies in San Antonio. Partner with a trustworthy company that can help your community thrive.
PMI Brightstar has nearly 20 years of industry experience helping communities like yours. Contact us today to discover how our services can help your HOA.
